FAQ
Where are your products made? Tushi Beauty Lip Balms and Lip Scrubs are handmade in Sydney Australia. All our other products are sourced from trusted overseas manufacturers.
Are your products vegan? Tushi Beauty Lip Balms are not 100% vegan as they contain beeswax. Beeswax is an animal by-product and does not harm bees. All other ingredients are vegan. However all our other products are 100% vegan.
Shipping
Do you ship Australia wide? Yes, we ship Australia wide.
How long will it take for my products to be delivered? For Australia, orders are dispatched within 3 business days. For standard delivery, allow another 5 to 7 days for items to be delivered. For express delivery, allow another 1-3 days.
Do you have international shipping? Yes, we also ship worldwide. For standard delivery, allow 11 to 21 days for items to be delivered. For express delivery, allow 9 to 18 days.
Please note there are widespread delays due to the current situation with COVID 19, hence we cannot guarantee the above delivery times.
Returns
We do not accept returns or refunds for change of mind. However, if your product is damaged or faulty please contact us within 7 days of purchase and we will do our best to assist you. Contact natasha@tushibeauty.com
Other
For all other questions, get in touch at natasha@tushibeauty.com